Why Choose Us

Comprehensive Service Offering

• Multi-functional Expertise: OGR provides a broad range of services, from customer support and data entry to more specialized functions like IT support, finance, engineering, and HR outsourcing.
• Scalable Solutions: OGR can scale our services according to your business needs, whether you’re a small startup or a large enterprise. This flexibility ensures that as your business grows, OGR can adjust to your evolving requirements.

Cost-Effectiveness: Providing value-for-money services without compromising on quality.

• Reduced Overhead: By outsourcing non-core business functions to OGR, you can significantly lower operational costs, as it allows you to avoid expenses related to staffing, training, and infrastructure.
• Access to Competitive Rates: OGR leverages cost-effective labor markets and technological efficiencies, allowing you to benefit from high-quality services at competitive rates.

Global Reach and Expertise

• Global Presence: As the name suggests, Open Global Resource Services Inc. has a global reach, which means we can provide services across multiple regions and time zones. This is especially beneficial if you’re looking to operate internationally or cater to a diverse customer base.
• Cultural Sensitivity: OGR has teams with cultural fluency and regional expertise, making us capable of providing customer support or services that are culturally appropriate for various global markets.

Experienced and Skilled Workforce

• Trained Professionals: OGR hires highly trained professionals with the necessary skills to execute complex tasks efficiently. Our workforce are also well-versed in industry-specific knowledge, which can be vital for delivering specialized services.
• Continuous Training and Development: We invest in continuous education and professional development to keep our teams up-to-date on the latest trends and best practices.

 Focus on Quality

• Customer-Centric Approach: OGR prioritizes customer satisfaction by ensuring high-quality, timely delivery of services.
• Quality Assurance: Rigorous quality assurance processes are in place to minimize errors, boost accuracy, and improve service delivery.

Risk Mitigation

• Business Continuity: With a reliable BPO partner like OGR, your business can benefit from a backup plan for operations. Outsourcing reduces the risks of operational disruption, whether due to sudden workforce shortages or unforeseen internal issues.
• Compliance and Regulations: OGR has expertise in regulatory environments, ensuring that your business remains compliant with industry standards and local laws.

Enhanced Focus on Core Business

• Freeing Up Resources: By outsourcing routine or non-core functions, your in-house team can focus more on strategic initiatives, innovation, and growth.
• Better Resource Allocation: Your leadership team can dedicate more time to core business activities, driving business outcomes rather than managing day-to-day operations.

Core Values

• Operational Excellence: we strive to continuously improve our business to ensure that we operate at the highest level of efficiency for our clients.
• Growth: we are committed to the continuous development and improvement which can lead to lasting success of both our employees and the organization.
• Respect: as an organization we value and honor the dignity, rights and perspective of every individual and treat everyone with kindness and politeness regardless of their position and background.
• Integrity: We do business with integrity fostering a culture of trust, accountability, and ethical behavior.